Boy's grandfather said: We spent our whole life to same these money but almost all gone without a blink, child don’t know what he did, hope the game company can return the money. 67-year-old grandpa dwelling in Wuchang, a Chinese city, and his grandson Yanyan is only 8 years old.
July 28 at 8 o'clock or so, Yanyan wants his grandfather's mobile phone to play game, and said he will only spent 20 yuan (about $2.99). Grandfather thought it is not much, so he give the password of Alipay (a online payment app in China) to his grandson, and then go to do his own things.
In the afternoon, Yanyan give the mobile phone to his grandfather. Grandfather takes a look at the phone, a series of Alipay payments record let him stunned. Just seven or eight hours later, his cell phone has 30 transfer payments totally. There was more than 50,000 yuan(about $7,500) in his account but now there are only 1,000 yuan left.
While Yanyan playing this game, he bought 5 million gems in the game, and there is still more than 2.3 million gems are not be used.
As we can see from the mobile phone messages: At 8 o’clock, the first Alipay transfer is indeed 20 yuan,but one and a half hours later, the number of transfer records began to increase, the amount of money increased from tens of yuan to 3280 yuan. There is a total of 30 transfer records, and the amount money is more than 49,000 yuan.
It's a mobile game called Pokenmon VS developed by a chinese company called Manatee company.Yanyan’s mother contact with the game’s customer service staff, hope to getting the money back, but after a week, the problem has not been resolved.
The grandpa said that he saved the money for years with his wife, and his son has poor health, the suddenly lost of big amount of money take their family into a terrible situation, his wife even has been crying several times.
Yesterday afternoon, Yanyan’s mother tried to feedback the situation once again, and the game company asked the parents to upload the identity of the child and other information, and promised to reply in 24 hours after the consultation.
Actually we all do spent some money on games here or there, which game do you guys spent on most and how much is it?